How are your logs peeled?
All of our Northern White Cedar logs are cut in the winter time in extreme Northern Minnesota. After they have been cut, they are air dried for at least two summers. This process allows the bark to naturally release from the log, so we are able to "hand-peel" each log individually. This drying and peeling process helps to preserve the logs natural character like rustic knots, worm tracking, and beetle holes. Many log furniture manufacturers "machine peel" their logs and make them perfectly round removing all of the natural character of the log that we try so hard to maintain.
Why do you use Northern White Cedar?
Aside from its abundance in Northern Minnesota, Northern White Cedar has more character than pine. Cedar’s color will vary from light to dark on each log depending on how much inner-cambium is left on the log. There are also more knots in cedar because the branches are closer together on a cedar tree. Additionally, the moisture content is 40% less than pine, so it is much lighter to work with and is a more stable product.
What are the cracks in my logs from?
Even though our hickory logs are kiln dried and our cedar logs are air dried, every log will "check". "Checking" is the natural drying process that every log goes through to release its moisture. It is quite common for each log to get one primary "check" that goes to the center of the log and occasionally there will be a secondary "check". The "check" will only go to the core/center of the log and does not go past the core/center. It will not affect the structural integrity of our furniture. It is quite common to have this happen in Fall when homes furnaces start to kick in for the first time.
Will my furniture be difficult to assemble?
Many times, there will be no assembly required with our furniture. When assembly is required, we take extra care to make the process as simple as possible.
What if my furniture is damaged during shipping?
Please inspect your shipment immediately! It is the customer’s responsibility to check all items UPON RECEIPT for obvious or concealed damage. All freight damage and loss claims are to be filed by the customer with the freight company immediately. Fireside Lodge Furniture customer service department will assist you in this process, but it is the customer’s responsibility to ensure that the problem is noted on the Bill of Ladings before the shipper leaves your business. Please retain a copy of the Bill of Lading for your records and to help with the claims process.
Is Fireside Lodge Furniture CARB Certified?
All materials that Fireside Lodge Furniture Company uses in the construction of our products are CARB Certified/Compliant. Meeting CARB requirements is yet another example of our commitment to producing environmentally sustainable products.
What is the Fireside Lodge Furniture Sample Policy?
$100 for a Complete Set of Fireside Lodge fabric swatches.
This amount will be available as a credit on your account when total purchases reach $15,000.
Free updates will be available upon request as long as prior year purchases exceed $5,000. For those accounts not meeting this requirement there will be a $50 charge for updates and it will be credited when current year purchases exceed $2,500. Individual sample purchases - (both fabric and wood samples)
8"x 8" fabric sample- $5.
Individual wood samples- $2.
Complete set of wood samples- $25. (These are included with a $2,500 Opening Order.)
All sample purchases will be credited back if returned in good condition within 30 days of their initial shipment.